GIPSA, PPN and Empanelment in Health Insurance - Explained

What is GIPSA?

GIPSA full form is General Insurance Public Sector Association. The meaning of GIPSA lies in simplifying healthcare costs for policyholders. Before GIPSA, hospitals charged different amounts for the same treatment, making claim settlements complicated and costly. As the name suggests, it is an association and it comprises 4 public sector general insurance companies namely,

• The New India Assurance Company Ltd.,
• National Insurance Company Ltd.,
• United India Insurance Company Ltd. and
• The Oriental Insurance Company

GIPSA full form

The full form of GIPSA is General Insurance Public Sector Association.

GIPSA PPN

GIPSA association created a network of hospitals across India to standardize pricing for certain medical procedures. This network of hospitals is called PPN. Now, when a policyholder goes to any hospital in the PPN network, the prices will be same for certain medical procedures like kidney stones, angioplasty, hysterectomy, etc. GIPSA has network hospitals across India in 12 cities.

The claim process is also easy when you go to a hospital in the PPN as network hospitals offer cashless treatment to policy holders.

Read: Health insurance claim process

PPN full form

PPN full form is Preferred Provider Network.

What is preferred provider network (PPN)?

GIPSA provides cashless services in hospitals that accept their policies and prices and join the Preferred Provider Network (PPN). It requires hospitals to accept GIPSA rules and work on standardized rates. Those who accept this fall under the GIPSA umbrella and can be called PPN. Across the nation around 550 hospitals have enrolled for GIPSA.

Under GIPSA, a preferred provider network(PPN) is a group of hospitals that follow standardized package rates for specific medical procedures such as:

• Angioplasty
• Kidney stone removal
• Hysterectomy
• Hernia repair, and more

Also learn: Difference between OPD and IPD

Advantage: GIPSA makes health insurance becomes cost-effective for the general public. The insurance holders will not be charged more than what is due, thereby diminishing the scope of higher chargeable amounts. Experts have opined that in the long run, higher customer premiums will be paid. GIPSA will greatly reduce costs for customers as well as companies.

Reimbursement claim: Hospitals that come under GIPSA are required to charge their customers on the basis of standardization of rates only. If any insurance-holder faces higher rates through PPN, they can raise their grievance with their insurance company. In addition to that, reimbursement claims, if asked, can be done only as per the GIPSA rate in a PPN hospital. But, if reimbursement is claimed for a non-PPN hospital, then the reimbursement will be done according to the insurance company only.

The main idea behind the advent of GIPSA is to provide a safety net to customers. Very often, hospitals might charge more than the actual amount, therefore to protect the customers from paying more, GIPSA ensures standardized rates for basic medical procedures. This in turn ensures the better utilization of the sum insured in a health insurance policy.

The special package rates are applicable in 12 cities. They are Ahmedabad, Bangalore, Chandigarh, Chennai, Coimbatore, Delhi, Hyderabad, Indore, Jaipur, Kolkata, Mumbai, and Pune.

Read: GIPSA PPN hospitals in India

What is GIPSA PPN form?

Hospitals that wish to join the GIPSA network must fill out the GIPSA PPN form to get empaneled.
This form collects details about the hospital’s infrastructure, facilities, and documents needed for verification.
Once approved, the hospital becomes part of the GIPSA PPN and can offer standardized rates and cashless facilities to policyholders.

What is GIPSA empanelment?

Getting GIPSA empaneled means getting into the PPN of the Public Insurers. Hospitals can fill and submit GIPSA empanelment forms from the public insurers along with the documents asked by them. You can find the form and the list of documents required on the website of the insurance companies. Once you get accepted, you will also be on the list of the hospital networks.

GIPSA empanelment process

Below is the standard GIPSA empanelment process to get your hospital empaneled or registered with GIPSA insurance. For any queries you can contact them on +91-8700988700

• Go to Mantracare website
• Fill the form on the website with your personal details and hospital's details
• Upload the required empanelment documents
• Respond to the verification emails sent to the registered email ID
• Get the hospital inspection done (if needed)
• Get final confirmation from GIPSA insurance

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What is the GIPSA PPN form?

Hospitals that wish to join the GIPSA network must fill out the GIPSA PPN form to get empaneled. This form collects details about the hospital’s infrastructure, facilities, and documents needed for verification. Once approved, the hospital becomes part of the GIPSA PPN and can offer standardized rates and cashless facilities to policyholders.

Advantages of GIPSA insurance

1. Standardized pricing – Hospitals cannot overcharge for listed procedures.
2. Cashless convenience – Direct claim settlement via TPAs or insurers.
3. Transparency – Predefined rates make claims easier for customers.
4. Fair reimbursement – Even if treated outside a PPN hospital, reimbursement follows GIPSA guidelines for standard rates.
5. Customer protection – Prevents hospitals from billing excessive charges.

Limitations of GIPSA insurance

• Available only in 12 cities.
• Limited number of empaneled hospitals (~550).
• Not all private insurers are part of GIPSA yet.
• Specialized or super-specialty hospitals may not participate due to fixed rates.

How to check if a hospital is in GIPSA PPN

You can easily check whether your hospital is GIPSA-approved:

1. Visit your insurer’s official website (e.g. New India, United India, National Insurance, or Oriental Insurance).
2. Go to the “Network Hospitals” or “GIPSA PPN List” section.
3. Choose your city and download the list of approved hospitals.

Pointers to remember before opting for GIPSA services

As policyholders, it is essential to keep these in mind regarding the GIPSA services

• You can avail cashless claim services only in GIPSA approved Preferred Provider Network (PPN) hospitals.
• If you wish to avail a reimbursement claim for the treatment done at a PPN hospital then, the insurance company reimburses you according to the standard GIPSA rates.
• On the other hand, if you wish to file a reimbursement claim for a treatment taken at a non-PPN hospital then, the insurance company reimburses you according to the reasonable and customary clause. This means you will be reimbursed based on the general prevailing cost of the specific service in a particular geographical area (usually calculated by your insurer).
• All the PPN hospitals must charge you only according to the standardized rates. In case, the hospital charges you more or denies the admission to the patient you can immediately raise a complaint with the insurer.

Read: Mediclaim policy

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